Helpline

Free, confidential help and support for everyone affected by their parent's drinking, and those concerned for their welfare.

Helpline

Free, confidential help and support for everyone affected by their parent's drinking, and those concerned for their welfare.

volunteer working on the Nacoa  helpline for everyone affected by a parent's drinking

The Nacoa helpline


Our helpline for everyone affected by a parent’s alcohol problem is the heart of Nacoa’s work. We are here for children, adults, concerned others and professionals alike.

The free, confidential helpline is a safe place where you can talk about things that are going on for you and how you are feeling. Sometimes just talking or writing can help.

Phone: 0800 358 3456

Email helpline@nacoa.org.uk

Or write to us at: Nacoa, PO Box 64, Bristol, BS16 2UH.

Helpline opening hours: Monday to Saturday 10am to 7pm

The Nacoa promise

At Nacoa, we understand what it’s like when a parent drinks too much. We won’t judge and we are here to help for as long as you want.

When you call or email, you can tell us as little or as much as you want. Your calls and emails can be long or short and you can contact us as often as you wish.

Read the Nacoa promise.

Further information about Calling the helpline.

Nacoa is a member of the Helplines Partnership.


You are not alone

Remember the Six "C"s

I didn’t cause it
I can’t control it
I can’t cure it
I can take care of myself
I can communicate my feelings
I can make healthy choices

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