Helpline experiences of a volunteer, Sue’s story
“Through all the devastation of the fire, it touches the heart when you pick up the helpline phone and you hear a step-mother asking if you could to speak to her two step daughters. They have questions about why their mum drinks; their stepmother puts them on speaker phone and they take it in turns …
“Through all the devastation of the fire, it touches the heart when you pick up the helpline phone and you hear a step-mother asking if you could to speak to her two step daughters. They have questions about why their mum drinks; their stepmother puts them on speaker phone and they take it in turns …
